We strive to provide a welcoming and professional experience for each of our valued clients. Because we are sensitive to your needs for an enjoyable and productive session with your esthetician, we ask that you review the following policies:
Please turn your phone to “silent” or “vibrate” to avoid interrupting your or another client’s session.
Please arrive on time for your scheduled appointment. We will end your treatment on time to accommodate our next client, so please understand that arriving late will decrease the amount of time we have to spend with you.
Our studio atmosphere is not conducive to small children. For their safety and as a courtesy to all clients, we ask that you please arrange childcare before your appointment.
All appointments must be secured with a credit card. When you make an appointment for services, that space is reserved just for you, so that your esthetician has ample time to provide the services that fit your needs and concerns. It is crucial that we have enough time to serve you to the best of our ability. Please plan ahead and schedule your appointment to fit with your busy life.
We ask all clients to honor our 24-hour cancellation policy (48 hours for new clients), in consideration of our staff and other clients. If an appointment is not cancelled at least 24 hours in advance, your credit card will be charged $50 for the first missed facial, or 50% of the service fee for other services. A second cancellation will result in the entire service fee charged to your credit card.
We want you to be completely satisfied with your purchase from Lisa Crosier Skincare. If, for any reason, you are not satisfied, you may return the unused or unopened product within seven (7) days of purchase with a receipt to receive store credit for the purchase price.
We are skin care professionals, 100% committed to your comfort, satisfaction and happiness. Please allow us to answer any question you may have, and to address your concerns and comments.